Privacy Policy

Last Updated: August 2026

Introduction

Welcome to PayInBio ("we," "our," or "us"). payin.bio is a product operated by Typedream LLP, so "we," "our" and "us" in this Privacy Policy mean Typedream LLP, the entity responsible for the personal information described below. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at payin.bio and any related services.

Information We Collect

Information You Provide to Us

Account Information

• Name and email address
• Phone number (required for WhatsApp integration)
• Store name and description
• Profile pictures and media content
• Social media links

Payment Information

• Payment processing is handled by Razorpay
• We store limited payment identifiers for transaction tracking
• Transaction history and analytics

Content and Products

• Product listings, descriptions, and media
• Pricing and inventory information
• Customer communications

Information Automatically Collected

Usage Data

• Pages visited and features used
• Time spent on pages
• Click patterns and user journey
• Device information and browser type

Cookies and Tracking

• Session cookies for authentication
• Analytics cookies for service improvement
• Preference cookies for user experience

How We Use Your Information

We use your information to:

1. Provide and Maintain Services

   • Create and manage your account
   • Process transactions and payments
   • Deliver products and services
   • Send transaction receipts and notifications

2. Improve Our Platform

   • Analyze usage patterns
   • Develop new features
   • Optimize user experience
   • Fix bugs and technical issues

3. Communicate With You

   • Send service-related emails
   • Respond to support requests
   • Send marketing communications (with consent)
   • Notify about policy changes

4. Legal and Security

   • Comply with legal obligations
   • Prevent fraud and abuse
   • Enforce our terms of service
   • Protect rights and safety

Payment Processing

We integrate with Razorpay for payment processing. When you make or receive payments:

• Payment card details are handled directly by Razorpay
• We receive only transaction confirmations and identifiers
• Razorpay's privacy policy applies to payment data processing
• PCI DSS compliance for card data is held by Razorpay, not by us

Data Sharing and Disclosure

We may share your information with:

1. Service Providers

   • Payment processors (Razorpay)
   • Email service providers (Resend)
   • Cloud storage providers (Cloudflare R2)
   • Analytics providers

2. Business Transfers

   • In case of merger, acquisition, or asset sale
   • Your information may be transferred

3. Legal Requirements

   • To comply with legal obligations
   • To respond to legal requests
   • To protect our rights and safety

4. With Your Consent

   • For any other purpose with your explicit consent

We do NOT sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure development practices
• Regular backups and disaster recovery

However, no method of transmission over the internet is 100% secure.

Data Retention

We keep account and profile information while your account is active. You can start account deletion at any time. After you confirm the request by email, we remove the account and personal data we no longer need.

Some completed order, payment, invoice, audit and tax records must stay locked for a legal retention period. Depending on the record, this can be 72 months from the due date of the relevant GST annual return, seven tax years where the income-tax rules apply, or eight years for our accounting records. A legal hold or an active proceeding may require a longer period. These locked records do not keep your account active and are not used for marketing. We erase their remaining personal fields when the applicable retention period ends.

Your Rights

You have the right to:

1. Access - Request copies of your personal information
2. Rectification - Correct inaccurate information
3. Erasure - Delete your account and information we no longer need
4. Portability - Receive your data in a portable format
5. Objection - Object to certain processing activities
6. Restriction - Request limited processing
7. Withdraw Consent - Where processing is based on consent

To exercise these rights, contact us at admin@payin.bio

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Contact Us

If you have questions about this Privacy Policy, please contact us:

Operator: Typedream LLP
Registered office: Typedream LLP, Awas Vikas, Farrukhabad, Uttar Pradesh, India - 209625
Email: admin@payin.bio
Phone: +919821169171

Compliance

This privacy policy complies with:

• Information Technology Act, 2000 (India)
• General Data Protection Regulation (GDPR) where applicable
• California Consumer Privacy Act (CCPA) where applicable
• Razorpay Partner Requirements